One customer at Jumbo these days leaves the rest of the customers in the store in disbelief. A young man entered Jumbo a few days ago with the intention of shopping, but since then he has not come out and refuses to leave the store. Much to the surprise of the employees and other customers, he performs his daily activities in the store, relaxes and enjoys the atmosphere to the fullest.
Our team went to Jumbo to personally verify the accuracy of the information. Inside we found the customer reluctant to leave who seemed very happy to be there and enjoying the surroundings. He didn't want us to interrupt his enjoyment and ignored our requests for a statement as he slowly indulged in his midday nap.
We contacted Jumbo employees to explain the situation and what they plan to do to get the customer to leave.
- This customer came to Jumbo almost a week ago and asked us to show him products for summer. But he kept looking at them one by one and was incredibly happy because of the large selection of products. When it was closing time, we politely informed him that the store was closing and he had to leave, but he ignored our request. We had to close the shop and he stayed inside. The next day it was here again, and the day after that, and so for several days. He persistently refuses to leave, but we don't mind because we want all our customers to feel at home - Jumbo employees told us.
In the next period, our team will continue to monitor the situation with the customer who does not want to leave Jumbo.